Rate & review the places you have been 

How hearing-friendly are cafes, restaurants, community halls, churches, shops and other places you have visited?     

Things that can help a place become hearing-friendly include: 

  • low levels of background noise
  • good acoustics
  • staff who speak clearly 
  • no glass barriers at customer service points
  • use of microphones in meetings
  • availability of hearing loops
  • text screens and written information
  • procedures for assisting someone with specific hearing needs

 

Rate and review your experiences of using:

  • restaurants
  • shops
  • banks
  • community centres
  • places of worship
  • pharmacies
  • health facilities
  • leisure facilities
  • any other community, public or commercial premises
Find and review a venue on ideas for ears

What's available

Hearing ability varies from person to person and there are lots of ways that service providers can make things easier for everyone. Click the button to explore these options

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Hearing Loss

Help them get it right

Service providers typically want to give their customers a good experience. If they haev created an environment that is poor to hear in or that lacks support for people with specific hearing reaquirements, it is often because they lack knowledge about what their customers need and want.

Hearing Loss

We will help you understand the hearing needs of customers and staff.

 

Hearing Loss

Find the venue, facility or service you have used. Read reviews by others. Leave your own. You will be asked to log in first.

 

Hearing Loss

If a venue isn't listed you can add it.

 

Hearing Loss

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Hearing Loss
Hearing Loss

Legislation

The Equality Act 2010 combines and replaces previous discrimination legislation, including the 1995 Disability Discrimination Act (DDA). It applies in England, Wales and Scotland but not Northern Ireland.

It protexts people from discrimination, harassment and victimisation on the grounds of disability and various other 'protexted characteristics', such as age, race and sexual orientation. It makesclear that discrimination can be caused not only by what people and organisatons do, but also by what they DO NOT do.

This means that service providers can be in breach of the Equality Act if they fail to make 'reasonable adjustment' so disabled people are not put at a 'substantial disadvantage' compared to people who are not disabled. Reasonable adjustment might include provision of an induction hearing loop to help those who use hearing aids to hear over background noice or across a distance.

Want to know more?

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